Our Store Policies

Service as It Should Be

At EM Wigs, we want to give you the most enjoyable shopping experience, one that will keep you coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find details on our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

hair wigs policies

Our Shipping Policy

Model is wearing #1b 22" 4x4" closure Jerry curly unit

What You Need to Know


Our Shipping Policy

What You Need to Know

Items ship out within 1-3 business days of ordering them


  • $13.99 flat rate for items within Ontario (1-4 business days) (Orders going to the GTA, Kitchener, Waterloo & Cambridge - in Ontario, might not have a tracking number but a proof of delivery will suffice-delivery by Tad)

  • $16.99 - 26.99 flat rate to other provinces except the Northwest territories (5-8 business days)

  • $20 - 27 for xpress post shipping, 2-3 business days

  • $30 - 40 for Priority next day shipping

  • Be informed of slow shipping during peak periods like Christmas so kindly order early

  • Free shipping on orders over $400

  • Free pickup/delivery option available in Kitchener, ON.


  • $20.99 flat rate to all states (10-13 business days): Standard (no delivery confirmation)

  • $25.99 for express post shipping, 6-9 business days: Tracked Packet (delivery confirmation)

Our unit details

What You Need to Know


NB: weights are approximate 

How our bundles are measured

how to measure human hair bundles


How our wigs are measured

how to measure the length of human hair wigs


Our wig lengths

our human hair wigs lengths