PRIVACY & POLICY

Privacy Information

 

SECTION 1 - WHAT DO WE DO WITH YOUR DATA

 

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When browsing our store, your computer’s internet protocol (IP) address is automatically collected in order to provide us with information that helps us learn about your browser and operating system.

For Email marketing (if applicable): With your permission, we may send you emails about our store, new products and any updates.

 

SECTION 2 - YOUR CONSENT

 

How do we get your consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return an item, we imply that you are consenting to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say decline.

 

How do you withdraw your consent?

If after you proceed and you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at ensemblemaison@gmail.com or mail us at:

EM Wigs

252 Stone rd. W. Guelph, ON N1G 2V7

SECTION 3 - DISCLOSURE

 

If required by law we may disclose your personal information or in the event that you violate our terms and conditions.

 

SECTION 4 - WIX

 

Wix provides us with an e-commerce platform that allows us display, market, and sell our products. Every data collated from our website is processed and stored through Wix database, and general application. Your data is processed and stored on a secure server

 

Payment:

If your transaction is processed by our direct payment gateway, your credit/debit card details is stored on 'STRIPE' database. Our website currently uses Stripe payment platform to process your transaction, or interac (via manual payment). Stripe is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your credit/debit card details is only stored for as long as necessary to complete your transaction, after which it is deleted.

All direct payment platforms are required to adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

PCI-DSS requirements allows for the secure handling of credit card information by our store and its service providers.

 

SECTION 5 - THIRD-PARTY SERVICES

Third party providers currently used on our website would only collect, use and disclose your data for a smooth transaction process and quality customer experience.

Although, some third-party providers such as payment platform/gateways and transaction processors have their own privacy policy in regards to data collection for transactions purposes. We strongly advice that you read their privacy policy

 to better understand how your personal information is handled by these providers.

Also, please note that certain third-party providers may be located or in jurisdiction other than where you currently reside. In effect, if you proceed with a transaction offered by the third-party provider, your data may be subject to laws governing their jurisdiction. For instance, if you reside in Canada and  your transaction is processed by payment platform located in the United States, your data may be subject to disclosure under the United States Regulatory legislation and the Patriot Act.

During your transaction, if you are re-directed to a third-party payment platform or website, you are no longer governed by our Privacy Policy and Wix Privacy Policy.

 

WEBSITE LINK

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

 

SECTION 6 - SECURITY

We try to ensure your personal information is secure and protected by adhering to industry best practices on privacy. We follow best practices to ensure your data is not misused, lost, altered, disclosed, easily accessible or ultimately damaged. Your credit card information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  However, we can not guarantee any method of transmission over the Internet or electronic storage is 100% secure and safe, we follow all PCI-DSS requirements.

 

SECTION 8 - AGE OF CONSENT

By visiting our website, you are indicating that you represent the legal age of consent in your country, state or province of residence and you have given us your consent to allow any of your minor dependents to use our website.

 

SECTION 9 - CHANGES TO OUR PRIVACY POLICY

We reserve the right to make changes to our Privacy Policy at any time, so kindly review often. However, any changes or updates made to this policy would be communicated to you and would take effect as soon as it is posted on our website.

If for any reason our company is merged or acquired with/by another company, your data may be transferred to the new owners to allow for them to continue offering you our goods and services. In any case, we would notify you of any such changes.

 

SECTION 10 - HANDLING CUSTOMER COMPLAINTS & SUGGESTIONS

You may direct any questions or enquiries with respect to our privacy policy or our practices to us by

contacting us on ensemblemaison@gmail.com or mailing us at:

 

EM Wigs

252 Stone rd. W. Guelph, ON N1G 2V7

 

ADDITIONAL INFORMATION

 

Cookies

A cookie is a small computer file or piece of information that may be stored in your computer's hard drive when you visit our website. We may use cookies to improve our website’s functionality and in some cases, to provide visitors with a customized online experience.

Cookies are widely used and most web browsers are configured initially to accept cookies automatically. You may change your Internet browser settings to prevent your computer from accepting cookies or to notify you when you receive a cookie so that you may decline its acceptance. Please note, however, if you disable cookies, you may not experience optimal performance of our website.

 

Other Websites

Our website may contain links to other third party sites that are not governed by this privacy policy. Although we endeavor to only link to sites with high privacy standards, our privacy policy will no longer apply once you leave our website. Additionally, we are not responsible for the privacy practices employed by third party websites. Therefore, we suggest that you examine the privacy statements of those sites to learn how your information may be collected, used, shared and disclosed.

 

QUESTIONS AND CONTACT INFORMATION

 

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at ensemblemaison@gmail.com or by mail at

EM Wigs

[Re: Privacy Compliance Officer]

252 Stone rd. W. Guelph, ON N1G 2V7